StorySpring Consulting respects the privacy of our clients, website visitors, and users of the digital products and services we design and manage. This Privacy Policy explains how we collect, use, and protect personal information in connection with our websites, hosted products, and professional services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, organization, or other details you voluntarily provide through contact forms, subscriptions, or project communications.

• Usage Information: Non-identifiable information such as browser type, operating system, pages visited, and interactions with our website, collected through cookies or analytics tools (e.g., Google Analytics 4).

• Client and Project Data: Content or data shared with us for the purpose of providing contracted services, including design, development, and hosting support.

We do not collect or store sensitive personal data (such as financial information, health data, or government-issued identifiers) through our websites.

2. How We Use Information

We use collected information to:

• Communicate with clients and respond to inquiries.

• Deliver contracted professional services.

• Improve our websites and hosted products.

• Maintain security and prevent misuse.

• Meet legal, contractual, or regulatory requirements.

We do not sell, rent, or lease personal information to third parties.

3. Cookies and Analytics

Our websites use cookies and analytics tools to understand usage trends and improve performance.
You may choose to disable cookies through your browser settings. Analytics data is collected in anonymized or aggregated form and is never used for advertising or remarketing.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law or contract. Client data related to projects is securely archived or deleted following project completion or per client instruction.

5. Data Security

All data is transmitted using TLS 1.3 encryption and stored securely in environments protected by SOC 2 Type II–compliant infrastructure (such as AWS). Access to project data is restricted to authorized personnel, and all accounts require multi-factor authentication (MFA).

6. Access and Control

You may request access to, correction of, or deletion of your personal information by contacting us at privacy@storyspringconsulting.com. We will respond within applicable legal timelines and comply with all data subject rights under relevant privacy laws, including the Colorado Privacy Act (CPA).

7. Data Sharing

We may share information with trusted service providers (e.g., hosting or analytics partners) who assist in delivering our services. These partners are bound by confidentiality and data-protection agreements. We may also disclose information if required by law or to protect the rights, property, or safety of StorySpring or others.

8. Children’s Privacy

Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. Updated policies will be posted on this page, and material changes will be clearly communicated.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

StorySpring Consulting
adam@storyspringconsulting.com
www.storyspringconsulting.com
Denver, Colorado